Evaluation + Culture = Change

Tuesday, March 16, 2020 2:00-3:30 ET/1:00-2:30 CT/12:00-1:30 MT/11:00-12:30 PT

Lynn Hoffman

Register for the webinar here: https://us02web.zoom.us/meeting/register/tZIudOmgpjIiHNPdDl6kQgNHQDA7AiKUQQJR

Please note that while there is unlimited registration, a maximum of 300 people can participate in the live webinars. This webinar will be recorded, and the recording will be posted to this webpage.

This is NOT the type of webinar where you will be listening to a talking head the whole time; instead, please come ready to participate in a variety of interactive learning activities, some of which will occur in small groups in breakout rooms.

Many public libraries struggle to grow a culture of evaluation across their organizations. No matter whether you are already aboard the data train yourself, or you and your library still have a way to go, a key hurdle to spreading evaluation and assessment best practices is that it represents change. This session will provide a brain-based framework for understanding resistance to change, particularly when it comes to evaluation. We will also look at change management fundamentals, and give you some basic strategies you can use to foster culture change at your organization.

This session is part of the RIPL Data Boot Camp Series. Each session includes a 90-minute live webinar and a 60-minute recorded follow-up lesson for anyone who is interested in learning more about the topic. The follow-up video will be available on this webpage on the date of the live webinar.


Lynn Hoffman has worn a wide variety of hats throughout her twenty-plus year public library career, but has found her niche in administration, implementing big ideas on the front lines at the assistant director level at several large public library systems in the Midwest. She is also a self-professed data nerd and wannabe coder, and loves finding ways to make it easy for her colleagues to gain new insights from the data we already collect. Lynn is currently Director of Operations at the Somerset County Library System of New Jersey and served on the Public Library Association’s Measurement, Evaluation and Assessment Committee.