101-Communicating Data to Inform Decisions

101 Skills

Individuals at the 101 Level have the following skills:

  • Telling a story with data
  • Familiarity with terminology
  • Conducting a Project Outcome immediate survey
  • Able to read various graphs and results
  • Using simple survey tools
  • Researching community demographics & using Census data
  • Designing evaluation as part of service planning & design
  • Identifying/using metrics to measure achievement of strategic goals

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Telling a story with data

Six Principles of Communicating Data: A Checklist

Data Remixed: Six Principles of Communicating Data: A Checklist

This resource is a checklist of six components that are helpful when presenting or communicating data.

Put it Simply: Tools for Communicating Library Collections Data

Purdue e-Pubs: Put it Simply: Tools for Communicating Library Collections Data

This article provides an overview of data visualization tools (Microsoft Exel, Google spreadsheets and Tableau) that may be used to communicate data about library collections and expenses.

Familiarity with terminology

What is a KPI, Metric or Measure?

Klipfolio: What is a KPI, Metric or Measure?

In this article, the difference between commonly used terms to describe performance measurement are explained which may be helpful.

Performance Measurement Definitions

Bureau of Educational and Cultural Affairs: Performance Measurement Definitions

This document is a useful resource as it defines performance measurement terms and words that are often used in data collection and analysis.

Conducting a Project Outcome immediate survey

Public Library Association: Performance Measurement

Project Outcome, an initiative of the Public Library Association, is a free toolkit that can be used for libraries to conduct surveys to measure and analyze outcomes.

Able to read various graphs and results

Virtual Math Lab: Beginning Algebra: Reading Graphs

This resource is a guide that explains how to read bar, graph, double line graphs and Venn diagrams.

Using simple survey tools

Top 21 Best Online Survey Software and Questionnaire Tools: An Overview

Mopinion: Top 21 Best Online Survey Software and Questionnaire Tools: An Overview

This list is a helpful resource as it provides the top 21 survey software products including ones that are free and others that are available for a fee.

7 Best Survey Tools: Create Awesome Surveys for Free

Wordstream Blog: 7 Best Survey Tools: Create Awesome Surveys for Free!

This list contains the names of seven online survey tools and details the specifications that the free version of the survey tools offer in comparison to their paid version.

Researching community demographics & using Census data

American Fact Finder

United States Census Bureau: American Fact Finder

On the Community Facts finder web page of the US Census website, librarians can obtain data about the demographics of their communities.

Designing evaluation as part of service planning & design

Evaluation Resources

IMLS: Evaluation Resources

This resources contains planning tools, evaluation definitions, methodologies and case examples of good evaluation practices.

Identifying/using metrics to measure achievement of strategic goals

Using Key Performance Indicators to Measure Library Performance

Library Connect: Using Key Performance Indicators to Measure Library Performance

This article calls for libraries to use critical success factors (or the areas in which a business or an organization’s performance must be satisfactory in order for it perform well) rather than KPI.

Measure, Assess, Improve, Repeat: Using Library Performance Metrics

National Information Standards Organization: Measure, Assess, Improve, Repeat: Using Library Performance Metrics

These slides come from two webinar presentations that were delivered about performance measurements in libraries. It also provides an overview of different types of survey software that are available for institutions to use to assess performance.