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Welcome!
#26
Hi,


I'm Jennifer Briggs, Technology Coordinator for the Salt Lake City Public Library system.  Together with Gordon Bradberry, Assistant Director of IT & Facilities and  Frances Brummett, Circulation Manager, we are working on a project for central sortation.
Project Description: Assess moving from modified central sortation to full centralized sortation.  This may include modifying current equipment and work flows.  The goal is to reduce the statistical total number of touches items have before being in a customer's hands.  We are inspired by the FedEx model of transit.
Question/Problem statement:  What data is need to measure current process as well as the testing phase and new process?  What is the impact to our patrons if we change the sortation/delivery model?  We can capture data from the AMH, our ILS, delivery staff work hours and vehicle maintenance [mileage, gas, repairs]. 
Statement of Why: Why does the library need this answer/solution? What will the library be able to do after it has this answer/solution?
Our goal is reduce the amount of time overall on transport of materials, reduce the number of staff "touches" and still provide a quality experience for our customers.
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Messages In This Thread
Welcome! - by LindaHofschire - 02-20-2019, 03:08 PM
RE: Welcome! - by IAMichelle - 02-21-2019, 12:16 PM
RE: Welcome! - by placitaslibrary - 02-21-2019, 12:55 PM
RE: Welcome! - by mstrickler - 02-22-2019, 05:29 PM
RE: Welcome! - by IAMichelle - 02-25-2019, 04:52 PM
RE: Welcome! - by mstrickler - 03-05-2019, 10:12 AM
RE: Welcome! - by libraryrochelle - 02-23-2019, 08:41 AM
RE: Welcome! - by Holewinskil - 02-24-2019, 09:36 AM
RE: Welcome! - by Norma Fowler - 02-26-2019, 11:14 AM
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