07-27-2018, 07:28 PM

Project description

The supporting library specialist team at Arapahoe Libraries would like to evaluate staffing levels for our team and determine the best method for scheduling on-call support each day for all of our libraries. Our team works prescheduled and on-call shifts at each library to cover scheduling needs due to vacancies, vacations, and sick employees.

Question/problem statement

Should we convert from one on-call person a day to 2 per day with one working in the morning and one working in the evening? Will our current staffing capacity support this change and will it significantly reduce the number of prescheduled shifts that we can fill?

Statement of why

-Reduce high turnover rates and burnout due to unpredictable nature of on-call shifts

-Potentially double the amount of last minute, critical staffing requests that we can cover

The supporting library specialist team at Arapahoe Libraries would like to evaluate staffing levels for our team and determine the best method for scheduling on-call support each day for all of our libraries. Our team works prescheduled and on-call shifts at each library to cover scheduling needs due to vacancies, vacations, and sick employees.

Question/problem statement

Should we convert from one on-call person a day to 2 per day with one working in the morning and one working in the evening? Will our current staffing capacity support this change and will it significantly reduce the number of prescheduled shifts that we can fill?

Statement of why

-Reduce high turnover rates and burnout due to unpredictable nature of on-call shifts

-Potentially double the amount of last minute, critical staffing requests that we can cover