07-17-2018, 10:19 AM
Project Description: The Westmoreland County Federated Library System wants to increase its in-house training opportunities. Currently, the system offers 10-12 training opportunities a year, but fewer people are signing up for the sessions. Despite declining attendance, library directors have indicated that front-line staff require further training (especially ILS and technology training) to better assist patrons. WCFLS wants to create an assessment tool to evaluate staff skills, identify training needs, and determine the best way to provide training to member libraries.
Question/Problem Statement: What are member libraries’ training needs? What is the best way to deliver this training?
Statement of Why: The Westmoreland County Federated Library System will be able to better meet the needs of member libraries, front-line staff, and patrons by identifying areas where training is needed, and providing that training in the most effective way.
Question/Problem Statement: What are member libraries’ training needs? What is the best way to deliver this training?
Statement of Why: The Westmoreland County Federated Library System will be able to better meet the needs of member libraries, front-line staff, and patrons by identifying areas where training is needed, and providing that training in the most effective way.