05-14-2018, 05:06 PM
My name is Amy Switzer and I am the director of the Shaker Heights Public Library, a suburban library system.
The big project is to evaluate our organizational structure to determine the best model for our future (and as we plan a renovation).
For this project the plan is to evaluate the optimal staffing for our Administration Department, as we have vacancies to fill in the next few months.
Big picture questions include
The big project is to evaluate our organizational structure to determine the best model for our future (and as we plan a renovation).
For this project the plan is to evaluate the optimal staffing for our Administration Department, as we have vacancies to fill in the next few months.
Big picture questions include
- What departments should the library have and how should they be structured?
- What are optimal staffing standards for each department?
- How do we ensure work is being done by the appropriate staff and at appropriate levels?
- What is the work of the reference staff in a modern library?
- How do we best staff the reference desk?
- What qualifications and staffing is best to optimize computer assistance for customers?
- What work requires reference librarians and what is better done by other staff?
- What qualifications do they need?
- How do we best staff the reference desk?
- How much circ and page staff do we need based on work to be done?
- What is the optimal staffing for our Administration Department?
- What positions do we have
- What hours do they work
- What is the most cost effective way to distribute hours and job duties
- What positions do we have