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Evaluation Project
I will be starting a new partnership with the Colorado Nonprofit Association and the Center for Nonprofit Excellence in 2018. Pikes Peak Library District will be hosting Colorado Nonprofit Association classes that neither we, nor the Center for Nonprofit Excellence offers. I would like to survey participants on their membership status, where they heard about the workshop, if they chose to attend the workshop at PPLD so they didn't have to drive to Denver, and if they thought offering the class locally added value to their membership.
Tammy Sayles
El Pomar Nonprofit Resource Center Librarian
Pikes Peak Library District
I am working on an update to our 2013 public services staffing study.

Four years ago, the Deputy Director and I gathered use data of different types including visitation, program attendance, circulation, WiFi sessions, etc from our three libraries. We then compared use (or demands) to staffing levels. From this study, we determined how to more efficiently distribute our staff to meet demands more effectively. We agreed to use the same data categories and scope. I am curious if the same approach is the best way to go now. What could we be missing?
I'd like to focus my evaluation project around our annual week-long traveling event called Teen Tour. The purpose of the event is to motivate, encourage and inspire teens to embrace possibilities within themselves. We do this by connecting teens directly with individuals who do great things; someone teens can relate to. This event lasts one week and throughout that week, librarians host events at schools for students that highlight the creative professional as the keynote speaker. Events can consist of all school assemblies to classroom workshops, depending on the need of the school, skill set of the creative professional, and overall schedule for the week. An added benefit we hope to create with this event is a strengthened relationship between the library and the schools in our service area.

It is the largest districtwide project we offer for teens and over the years, we’ve worked to be specific about the purpose of the event and the target audience we focus on from year to year. ‘Teens’ in general is a pretty broad net to cast - spanning through so many different developmental stages and needs, so we rotate between focusing on high school students one year, and middle school students another year. Since our recent overhaul of the program, this year will be our first full rotation. Last year we served middle schools – and this September we will serve high school students.

Last year with our middle school event, we attempted to measure outcomes with post-surveys of the students combined with a later survey of the teachers and their observations of students behavior/attitudes. With the high school event, we plan to again survey teachers about observations of students and are creating an inspiration station at a couple of our schools – which is an interactive survey tool we’ve created to gauge what students took away from the presenter’s message.

Our challenge comes in knowing which questions to ask, how to ask them so they are still relevant to teens, and what methods are best to use. We believe in this event, but as it is one of our more expensive events to host, we need more concrete measures to depend on and demonstrate the value from year to year. It would also be nice to find a way to measure long-term impact, but I just don’t know how we accomplish this in libraries with the nature of our work.
Hi from the Crested Butte branch of the Gunnison County Libraries District! The project I'd like to evaluate is our program feedback. We use the same form at both our branches, but we are not consistent about giving the survey and collecting the data and I'm not sure what the data tells us that would actually help us to improve or modify our programming. Attached are copies of the user surveys we use:
Story Time User Survey Form and Adult Program User Survey. For reporting results in 2016 it was difficult to quantify for board, town council and other reports. Would love to create new survey tools, capture quantifiable data, and explore options for capturing anecdotal data.

I will bring printed copies of the data from 2015-17 survyes that were collected in order to share and discuss at the workshop.


Lisa Wishard

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I am interested in evaluating the overall programs and services of the Special Collections and Museum Services Department. Are we engaging with our users?
Since I am in charge of coordinating the outreach to the middle schools and high schools of El Paso County, my evaluation project centers around ways we can expand our reach and/or evaluating what we are doing in terms of impact. Do our school visits translate to more library usage (circulation, database usage, etc.). Part of my motivation for wanting to learn better evaluation methods is that we have a healthy presence in 3 school districts, and are invited rarely to the other 14.

Also, since starting in this position, I have been looking over the stats for the last few years and noticed a steep decline in the number of resource classes/database instruction sessions that we have given. I want to increase those numbers and find a way to get in to more of school districts we haven't generally had a strong presence in, and I'm hoping we'll learn some new strategies over the next few days. Some things I've thought of trying including targeting one school district at a time to build relationships and surveying school librarians to see how we can supplement what they are already doing.

My primary work is in Collection Development at Boulder PL,  and in our work plan this year we are evaluating our collections at each branch; looking at our methodology for weeding and purchasing; we'd like to make use of the 'right-sizing' documentation from other libraries--with special emphasis on non-fiction collections. Thus far, I've finished the data collection stage [mostly] and am in the  process of putting it all together to be able to evaluate and make it presentable. We hope all of this will help inform how we budget and purchase for our collections. We use Edelweiss Analytics, and lots and lots of spreadsheets from the ILS data!  
We are also in the analysis stage of the data collection/surveys our library undertook for development of a Master Plan, which includes possibility of expansion.  We used Analytics on Demand's Patron Profiles for demographics, as well as other methods from the research group, Joining Vision&Action. I am not part of the Master Planning committee, but did participate in the creation of the staff survey.
I will bring samples of the data collection I've undertaken for the right sizing evaluation.
I've kind of been on the fence about my evaluation project. We are adding some new services at the PPLD's Sand Creek location - makerspace and recording studio. These will be well received services at this location and I'm interested in seeing the impact this will have on both our current users and non-users, especially teens. I've also been working with some local community groups and there are some great grant opportunities in our area related to justice reform. We have lots of data already available and it could be used to direct our services better and increase our chances for funding.
Abby Simpson
Pikes Peak Library District - Fountain and Sand Creek Library Manager
Hi Everyone! 

My name is Rachel Salazar I am the Library Specialist for the Pueblo West Library PCCLD. Half of my job is teen programming/teen services. We have a large teen population at Pueblo West and always are looking for new ways to provide the best service to them. During the school year, we have a rush of teens come after school from 3:30-6pm. I want to look at what can be done to better control the high volume of teens. They often get in trouble for being too loud or eating in the library. I have started a teen hangouts, but not all teens come to it. I want to create a survey for the teens to see what we can do that they would enjoy. I also want to look at the teen space we have. Often it is too noisy. I want to look at how many teens use the teen space we already have and how it can be improved to satisfy all patrons that come into the library. I am also in charge of teen volunteers. I would like to add them into the mix of data to see where they can help with the project. I am hoping to reach out to schools, my TAB group, and regular teens that visit the library.
Wow, lots of great projects out there.
You could say I'm indecisive. Or you could say I'm keeping my options open.

Kelli and Micaela of our District have identified our Signature Author Event and Teen Tour as their projects, and those sound very worthy.

I've noticed two or three others have posted on determining optimal staffing levels. That's a big concern for me too, so either I'll be tracking what others are doing, or use that one for my project.

The issue most on my mind, which may not lend itself to this form of analysis, is that I am the Interim Director while we search for a new Director. Six of our seven board members are new. My concern is  my role in helping this Board (and organization) through the next six or so months until a new director is in place. One of the things I'm pondering is how to use data to examine current perceptions and to help the Board in making decisions.

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