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Intros and Evaluation Project
#3
Hi, my name is Beth Hatch. I am the director of Perry Public Library in Perry, Ohio in Lake County. After taking some time to consider and painfully trying to narrow down what I might be able to work on during the retreat, I decided to conduct a time study of reference staff. I am interested in staffing optimization. The key priorities are to ensure adequate staffing to accommodate excellent customer service and programming, and collection development, as well as attracting and retaining quality staff who are hardworking and innovative.

What is critical for me to know? What are their current responsibilities / workload and potential future responsibilities; possible opportunities for outsourcing (processing materials and helpers for craft prep, etc.), current workflow and desk coverage; potential retirements / turnover rates; budget constraints.

What could I potentially work on during the retreat: a time study of reference staff.

* Off desk and on desk time spent

* Responsibilities
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Messages In This Thread
Intros and Evaluation Project - by LindaHofschire - 04-23-2018, 08:57 AM
RE: Intros and Evaluation Project - by hjensen - 04-26-2018, 10:16 AM
RE: Intros and Evaluation Project - by beth.hatch@perry.lib.oh.us - 04-26-2018, 10:22 AM
RE: Intros and Evaluation Project - by Trent Ross - 04-30-2018, 03:31 PM
RE: Intros and Evaluation Project - by cmay - 05-01-2018, 09:26 AM
RE: Intros and Evaluation Project - by jcarle - 05-02-2018, 12:00 PM
RE: Intros and Evaluation Project - by rossma - 05-02-2018, 03:23 PM
RE: Intros and Evaluation Project - by bhare - 05-08-2018, 02:25 PM
RE: Intros and Evaluation Project - by Lorena - 05-09-2018, 04:22 PM
RE: Intros and Evaluation Project - by rutger - 05-10-2018, 05:06 PM
RE: Intros and Evaluation Project - by malleman - 05-14-2018, 10:07 AM
RE: Intros and Evaluation Project - by lauralei - 05-14-2018, 02:33 PM
RE: Intros and Evaluation Project - by aswitzer - 05-14-2018, 05:06 PM
RE: Intros and Evaluation Project - by VKocin - 05-15-2018, 03:43 PM
RE: Intros and Evaluation Project - by Julianne - 05-15-2018, 04:31 PM

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